Computer Account Information for UHCL Students
To logon to a computer on the UHS Sugar Land campus, you will need to have a computer account and know 3 things:
1) Your user name
2) Your password
3) Your account domain
Your Computer Account
Your UHCL computer account was created when you registered for your classes. You do not need to apply for it.
Your User Name
To get your user name, go to University Computing & Telecom.
You will be asked to enter your last name or social security number in the box. When you click "submit", a list will appear. Find your name in the list and click on it.
When you click on your name, you will see the "System" column and the "User ID" column. Find the system "PCLAB" and get the User ID associated with "PCLAB". This User ID is your User Name to logon to the computers at the Sugar Land campus.
Your Password
Your initial password is the lower case letter "p" and the 7 digits of your student ID number (Example: p1234567). You can find it on your UHCL student ID card or on your registration receipt.
When you first log on, you will be prompted to change your password. Your new password must be at least 6 characters long. For security reasons, it is suggested that you use a combination of upper case letters, lower case letters, and numbers for your new password.
Your Account Domain
Your account domain is PCLAB
How to Logon to a UHS Sugar Land Computer
Find the Control (Ctrl), Alternate (Alt), and Delete buttons on the keyboard. Press down on all 3 at the same time. When you press on all 3 at the same time, an information screen will appear. Please read the screen and then press the "OK" button. After you press the "OK" button, a logon screen will appear.
The first box in the logon screen will be labeled "User name". Type in your user name in the box.
The second box in the logon screen will be labeled "Password". Type in your initial password in the box. Because it is confidential, you will not see the letters or number in the box but a "•" for each character. Type your password carefully and make sure you do not have the "Caps Lock" key on.
The third box in the logon screen will be labeled "Log on to". An arrow will be in the right of the box. Click on the arrow and a list of domains will appear. Find the domain that says "PCLAB" and click on it so that it appears in the "Log on to" box.
When you have entered the correct user name, password, and domain, press the "OK" button (or press "Enter" on the keyboard). If the information you entered is correct, the computer will prompt you to change your password. Once you have changed it, the computer will acknowledge your new password and log you on so that you can use it.
If you get an error message, check to make sure your user name is correct, retype your initial password (to make sure it is correct), and make sure that the domain is set to "PCLAB". Then press the "OK" button or press the "Enter" key again. If you get an error message again, go to the Sugar Land Help Desk and ask them to assist you.
Problems with Logging On to a UHS Sugar Land Computer
If you have a problem logging on to a computer, contact the staff at the Sugar Land Help Desk.
If they cannot solve your problem, you will need to contact the UHCL Support Center. Since your account is created and managed at UH Clear Lake, there is a limit to what the local technical staff can do if they cannot solve the logon problem.
The main phone number for the UHCL Support Center is 281.283.2828.
The UHCL Support Center’s hours are:
| Day | Opens At | Closes At |
| Monday – Thursday | 8:00 AM | 10:30 PM |
| Friday – Saturday | 8:00 AM | 5:00 PM |
| Sunday | Closed |
Resetting Your Password
From time to time, students forget their password. If this happens to you, you will have to have your password reset. To reset your password, call the UHCL Support Center at 281.283.2828.
Your Print Allowance
Your print allowance is $15.00 per semester or summer session. Each page sent to the black and white printer costs 5 cents. Each page sent to the color printer costs 10 cents. More information on your print allowance can be found at www.sugarland.uh.edu/print.
Questions or Problems?
You can contact the Sugar Land technical staff in person, by phone, or by e-mail.
The Sugar Land Help Desk’s hours are:
| Day | Opens At | Closes At |
| Monday – Thursday | 7:30 AM | 10:00 PM |
| Friday | 7:30 AM | 8:00 PM |
| Saturday | 9:00 AM | 5:00 PM |
| Sunday | Closed |
The Sugar Land Help Desk phone number is 281.275.3328 and the e-mail address is sltech@uh.edu.
If the Sugar Land technical staff is not able to assist you, please contact the UH Clear Lake Support Center. The hours and phone number are listed above. The e-mail address is supportcenter@uhcl.edu.
